How Zenoware Software handles personal data.

Information we collect

We only gather details that help us respond to your request or run a secure site.

• Contact form submissions: name, email, company, project notes, and any attachments you choose to provide.
• We do not run advertising trackers, sell data, or profile visitors. Hosting providers may process basic diagnostics on our behalf but Zenoware does not store IP addresses or analytics.

How we use information

• Replying to enquiries and scheduling discovery calls.
• Preparing proposals, scopes of work, or contracts.
• Maintaining site reliability, security, and performance.
• Meeting legal or regulatory obligations where required.

Retention and sharing

• Contact records are stored in access-controlled systems used by Zenoware Software.
• We retain enquiry information for up to 24 months unless you ask us to remove it sooner or a contract/legal requirement dictates a longer period.
• We only share data with trusted processors who support our operations (hosting, email delivery) under written agreements.

Your rights and contact

You may request access, updates, or deletion of your personal data at any time. We aim to respond within 30 days.

Submit requests using the contact form at zenoware.com/contact. Please include enough detail so we can locate your enquiry.